so, unless i get my game playing in early in the day, (which isn’t ideal because other than phil, the other people i play with aren’t around til the evening.)

what i’ve decided to do is give qwest a shot and see if maybe i can cope with a lack of speed (7 mbit or less vs 8 mbit) if it means my line is more stable and less prone to congestion issues. i’ve never had qwest service. previously, i had earthlink dsl (’01) covad dsl (03) and speakeasy dsl (03-07) and all were furnished by the clec (covad in all three cases) and latency sucked but reliability was relatively good. hopefully, cutting out the middle-man and going straight with the ILEC will make my life easier. i guess i’ll find out on 4/1/09 when the circuit is scheduled to be activated.

i’ve already been kind of disappointed with the ordering process, as qwest doesn’t offer a way to check order status easily like the other 3 providers i’ve used. whereas all 3 clecs give detailed status including provisioning, hand-offs for stuff, installation @ the co, etc. qwest told me to register on their my account site which isn’t available to me until the install date. i had to speak to three separate reps before i was even able to confirm that they had my order in the system and that it was being processed. so..that kind of sucks. the last rep i spoke to suggested that i call them or use their online chat system tomorrow or monday to get the tracking number for the modem.